Kayako Support Hours

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Kayako Support

    https://help.kayako.com/hc/en-us
    Adding a Conversation, User, or Organization in Kayako Android Mobile App. Adding a Note to a Conversation in Kayako iOS Mobile App. Adding a Private Note to a Conversation in Kayako Android Mobile App. Kayako Mobile Apps for iOS and …

Kayako Support

    https://support.kayako.com/
    Kayako Support Start a conversation What kind of help do you need? Support Sales Please contact our sales team by sending an email to [email protected] Billing Please …

Setting your team's business hours - Kayako Support

    https://support.kayako.com/en-us/article/1160-setting-your-team-s-business-hours
    Kayako comes with a default set of business hours predefined for Monday-Friday, from 9am-5pm, local time. But let's say you're splitting up your support team into technical …

Contact — Kayako

    https://kayako.com/contact/
    Visit The Help Center Existing Customer? Email billing (at) kayako.com to change your plan. Email success (at) kayako.com for tips or migration advice. Visit help.kayako.com for technical support. Or chat with us by …

Welcome to Kayako Support – Kayako Support

    https://help.kayako.com/hc/en-us/articles/360007154420-Welcome-to-Kayako-Support
    Accessing the support portal To access our support site, please go to https://support.kayako.com/ and choose Support department where you will use your …

Setting Your Team's Business Hours – Kayako Support

    https://help.kayako.com/hc/en-us/articles/360006457339-Setting-Your-Team-s-Business-Hours
    Kayako comes with a default set of business hours predefined for Monday-Friday, from 9 AM - 5 PM, local time. But let us say you are splitting up your support …

Kayako — A Help Desk Software Platform

    https://kayako.com/
    Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to …

Help Center - Kayako Support

    https://support.kayako.com/section/248-help-center
    In Kayako, you can manage your self-service content directly from the Help Center interfac... Rearranging the order of your Help Center content. To deliver a good self …

Establishing Service Level Agreements (SLAs) and …

    https://classichelp.kayako.com/hc/en-us/articles/360006460399-Establishing-Service-Level-Agreements-SLAs-and-Escalations
    Kayako calculates whether a ticket has breached an SLA's time limits based on your team's working hours. Let's say your support team keeps daily office hours from 9:00 A.M. - 5:00 P.M, which is 8 hours. If …

Classic Kayako — Kayako

    https://kayako.com/classic/
    Support your customers in multiple languages Custom reporting Create custom reports using the Kayako Query Language Business hours Report on your SLAs according to …

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