Microsoft Server Supportability Hours

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Support Plan Details - microsoft.com

    https://www.microsoft.com/en-us/unifiedsupport/details
    Technical Support (24/7) Expected response times: – Critical Sev 1: 15-min for Azure/1-hour for all other products. – 1-hour Sev A/2-hour Sev B/4-hour Sev C. Escalation Management. For Critical Business System Down issues, resource assigned after 15- minutes for …

Windows Server end of support and Microsoft 365 Apps

    https://learn.microsoft.com/en-us/deployoffice/endofsupport/windows-server-support

    Microsoft Lifecycle Policy | Microsoft Learn

      https://learn.microsoft.com/en-us/lifecycle/
      Consistent and predictable guidelines for the availability of support throughout the life of a product. Search by Product. Find Lifecycle Policy information …

    Microsoft Professional Support (pay-per-incident): FAQ

      https://support.microsoft.com/en-us/topic/microsoft-professional-support-pay-per-incident-faq-575821bc-17bb-7484-4935-334c5437639f
      Response time will be between 2 and 8 hours, depending on the severity of the incident. Professional support incidents can be supported 24 hours a day or during business …

    Contact Us - Microsoft Support

      https://support.microsoft.com/en-us/contactus
      Select the product you need help with We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365 …

    Windows Server 2022 | Microsoft

      https://www.microsoft.com/en-us/windows-server/
      Windows Server 2012 and 2012 R2 Extended Support will end on October 10, 2023. Customers who migrate workloads to Azure will have access to Extended Security Updates …

    Compare Microsoft 365 Support Options | Microsoft 365

      https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-for-business-support-options
      The expected wait time is indicated in the Contact support pane. Phone support . Billing support is provided in English from 9 AM to 5 PM (9 AM to 6 PM in Australia), …

    Microsoft server software and supported virtualization …

      https://learn.microsoft.com/en-us/troubleshoot/windows-server/virtualization/microsoft-server-software-support-policy
      This article discusses the support policy for running Microsoft server software in the following supported virtualization environments. Applies to: Windows …

    The Microsoft support policy for Windows server failover …

      https://learn.microsoft.com/en-us/troubleshoot/windows-server/high-availability/microsoft-support-policy-failover-clusters
      Microsoft support policy for Windows server failover clusters 5 minutes to read In this article Introduction Changes in Windows Server 2012 or Windows Server …

    Product and Technical support. | Microsoft Learn

      https://learn.microsoft.com/en-us/licensing/product-technical-support
      Microsoft will respond to Web Form submissions within 24 hours. Recommended content 支持中心联系信息。 提供你所在国家/地区的批量许可服务中心支 …

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